Tour Organisation: Work with Event Organisers, Suppliers, Hosts, Venues and Attractions to plan all aspects of tours, including but not limited to booking flights, accommodation, transport, sightseeing, activities and attractions.
Supply Chain Management: Negotiation of rates for accommodation, transport, activities and sightseeing requirements for groups.
Suppliers: Identify and develop relationships with international suppliers capable of assisting with the delivery of tour requirements.
Financial: Ensuring all tour components are managed within budget
Communication: Maintain clear and concise communication both internally, other staff, and externally, Suppliers and Customers.
Travel Bookings: Supporting the Travel Manager in securing and managing group air travel.
Customer Data Management: Coordinating all tour customers’ information, including player, personal and passport details.
Customer Communication: Answering all customer correspondence promptly and accurately. Creating and coordinating the delivery of tour newsletters.
Research: Researching destinations, products, services and markets.